Bad practice · 20%
2026-09-11
Tripadvisor reviews (Jan, Aug, Dec 2024) consistently report a mandatory 20% charge/gratuity applied to every party, followed by an additional tip request; one Jan 2024 review notes 3% goes to the restaurant with 17% spread across kitchen staff. Venue confirmed still open via OpenTable/Sugar Factory site, Sep 2026. Source: Tripadvisor reviews, observed 2026-09-11.